Booking Terms & Conditions
These T&C’s apply to all properties managed by Orkney Retreats
We respectfully request a 20% deposit upon booking *please refer to our terms and conditions below. We will send you helpful information about how to get here and how to book flights or ferries shortly after we receive your booking.
We will send you a detailed welcome pack and local guide about four weeks before you arrive. This also contains information about pre-ordering groceries, booking restaurants, tours, hires and workshops. These are run by independent third parties and are bookable direct and payable locally.
Booking Terms and Conditions
The maximum number of residential guests is determined by our operating license and cannot be exceeded. Our license allows us to accommodate up to two infants (under 2 years) in addition to the maximum number of guests per property (with the exception of this property Boloquoy Victorian Farm & Watermill). We can provide one travel cot.
Payments by cash, cheque, bacs, paypal, account, and the following cards: Visa, Mastercard. We reserve the right to temporarily hold an amount prior to arrival.
A non-refundable deposit of 20% of the booking total is required to confirm booking.
Full booking balance must be paid at least 28 days before arrival.
If the booking is cancelled less than 14 days before arrival, then a charge equal to the full booking amount will be made as we are unlikely to be able to fill the vacancy.
In the event of a no-show or booking reduction (after arrival date) the full cost of the booking is charged.
Prices, discounts and offers valid for all bookings made before 31.3.2027
We are not responsible for the impact of inclement weather but always do our best to support guests in the unlikely event that travel is disrupted.
If you have any questions please contact us.